Support and common questions
Can't find what you're looking for? Just write to us.
Does Planted Maps cost anything?
No. Planted Maps is completely free and ad-free – including voice navigation. No subscription, no paywall.
Where do the places come from?
Most places come from OpenStreetMap, the free world map – every place tagged with vegan options ("diet:vegan"). The data is refreshed daily. On top of that come places suggested by our community and checked by us.
How do I add a place?
In the app, use "Suggest a place": name, position on the map, category and whether it is 100% vegan. After a quick review it shows up for everyone. You can also add places directly to OpenStreetMap (tag diet:vegan=yes or only) – they then appear on Planted Maps automatically.
A place is wrong, closed or not vegan (any more)
Open the place in the app and tap "Report a problem". You can suggest edits or report it as closed or not vegan. We review every report.
How do I report a review or photo?
Tap “Report” on the review or photo and choose a reason. Our moderators will take a look.
What happens to my data?
We only store what your account and contributions need. Your location stays on your device, photos are stored without GPS data, and there are no ads and no tracking. Details in the privacy policy.
How do I delete my account?
Right in the app in your profile, or at plantedmaps.com/account/delete. All your content is deleted with it.
I forgot my password
Tap "Forgot password" on the sign-in screen. You will get a link by email that is valid for one hour – check your spam folder if needed.
Does navigation work without the app?
Yes. Planted Maps runs right in the browser at plantedmaps.com – including voice navigation on foot, by bike or by car. The iOS and Android apps add an even smoother map experience.
Contact
Email us at hello@getmind.io. We usually reply within a few days.